If you believe that you are owned compensation by someone who has caused you personal injury, you will need to try and resolve the dispute with them directly before you take legal action and issue a court claim. The first step is to send the defendant a letter of claim or letter before action. This sets out the facts of your claim, the legal duties and obligations which you believe the defendant has breached, the damage which you have suffered and how you believe that the defendant is responsible for this.

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