One of the most difficult decisions a family can make is to place a loved one in a Nursing home or other long-term care facility. Although such facilities can provide a level of care and supervision that many families cannot give on their own, poor nursing home care can sometimes worsen a resident's condition, or even hasten his or her death. Most nursing homes are staffed with caregivers who want to provide the best care, but the work is difficult and many facilities have high staff turnover. This can lead to nursing homes that are understaffed or have poorly trained or inexperienced workers.

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